Fast answers for customers, with your team in charge
AI Customer Service Employee. Answers routine questions and hands complex issues to your team.
What it does
- Answers common questions using your policies and records
- Opens, routes and summarises support cases
- Hands over to a person with full context when needed
- Spots recurring issues and reports them
Asks for approval before
- Refunds and credits
- Replies outside your policies
Works with
KeteCRM · Kete Search
A typical day
AI Customer Service EmployeeA typical day
Answered 46 delivery-status questions
DoneRefund request from Efua Asante
Needs approvalSummarising 3 open complaints
Working
Your Business Needs More Than Software.
It needs a workforce that knows your customers, your numbers and your rules. Start free today, or see KeteOS with your own questions in a demo.